Photographic equipment online Photographic equipment online Photographic equipment online Photographic equipment online Photographic Distributors Photographic Distributors
Set Currency Register View Cart Checkout
How To Shop Special Offers Contact Us Login Customer Services Photographic Distributors Trade
Search Products How to Use Search Photographic Distributors Keyword Search photographic equipment online
£
Photographic equipment online Photographic equipment online Photographic equipment online
Categories
About Us
Contact Us
How to Shop
How to Order
How to Search
Privacy Policy
Terms & Conditions
Returns & Refunds
Delivery Details
Credit Card Security
FAQ's
Pay in Euros
VAT Exemption
Order Tracking
Edit Online Profile
home » customer services » frequently asked questions  

 

Q.How do I know this is a secure site.
A. You will notice when you enter the Secure Socket Layer as the address prefix will change from http: to https: and a padlock icon will appear at the bottom of your browser. There is also a "Thawte Secure Site" badge at the bottom left of all pages. If you click on this badge it will give details of the security encryption used. No credit card details are stored by DLKPhoto.co.uk. All payment processing is carried out by SecPay in conjunction with your bank.

Q.What sort of computer system do I need to use the site.
A. In order to use this site you must use PC with Windows. Your browser must be at least version 4 and should have factory default settings. The site requires that cookies are enabled and that Javascript is enabled.

Q. Is dlkphoto.co.uk part of an established company
A. D.L. Kirkpatrick is a N. Ireland based Photographic Supplier. We have been established since 1973 and sell to photographers and retailers throughout the UK and Eire, from our warehouse and showroom in Belfast.

Q.What do I do if I can't find a product I am looking for on your website.
A. At the bottom of each page there is group of text links. One of these reads "Enquire on other products" If you click on this you will be prompted to send an email to cantfindwhatyouwant@dlkphoto.co.uk. Also on the home page in the 'Quick links' on the bottom right of the page there is a "cant find what you want" link.

Photographic Equipment Online
Secure Site About Us | Contact Us | How to Order | Credit Card Security | Privacy Policy | Terms & Conditions
Returns & Refunds | Edit Account Details | FAQ's | Home | Special Offers | Login | Register
Enquire on Other Products | Tell a Friend | Subscribe to Mailing List | Order Tracking | Pay in Euros
Trade Enquiries | VAT Exemption
DLKPhoto
DL Kirkpatrick - Unit 6 Somerton Industrial Park - Dargan Crescent - Belfast BT3 9JB - TEL: +44 (0)28 9077 4455 - info@dlkphoto.co.uk
DLKPhoto