How to use this site
The site has been designed to make finding the products you want
as easy as possible.
Search for products
The home page is the starting point for online shopping. From here
there are a few different ways to search for the products you may
be interested in:
(i).Search by Product Categories
Down the left hand side of the page are listed all the main products
categories on the site.
Click on the one you are interested in and this will take you to
the sub category list. For example select "Cameras" and
you will then be given a choice of "View All", "35mm",
"APS", "SLR", "Single Use" or "Instant".
You then can either select "View All", which will list
all the products in the main category, or you can select a sub category,
which will take you to all the products that are listed in the sub
category. From the list of products you can browse down the list
to find the one you want.
(ii). Searches by Category, Manufacturer
or budget
You can use the top navigation bar to search by any combination
of Category, Manufacturer or Budget. Select your requirement from
the drop down menu on the navigation bar and click on the search
button. All the products that meet the chosen criteria will be displayed.
(iii). Search by Keywords
If you type in a Keyword on the top navigation bar and click search,
all the products with the same key word will be displayed. An example
Keyword would be "digital", this would identify all the
digital products on the site. Please note only the exact keyword
will identify a product, for example entering "lens 28 to 105
mm" may not identify these lens if they are listed as "28-105mm
lens" . Therefore if a product is not identified by a keyword
search, try another search.
Once you have found the product you are looking for just enter
the quantity required and click the "add to cart" button.
Each item will be stored in the "shopping cart" until
you are ready to "checkout " and make a payment. Note
you can go to "checkout" at any time and remove items
or amend the quantity ordered at this stage.
Browse more products
You can continue to browse for more products by clicking "home"
or "browse products" buttons and continuing as above.
Proceed to check-out
If you have finished shopping and wish to purchase the goods you
have chosen then proceed to the "checkout". To proceed
to "checkout" click the "checkout" button at
the top right hand corner of the page.
You can see what is in your "shopping cart" at any time
by clicking "view Cart" at the top right hand corner of
the page and then either proceed to "checkout " or continue
shopping by clicking the "home" or "browse products"
buttons.
Registration and log-in
If you have registered previously type in your Username and Password,
to Login, and your details will automatically be displayed. Credit
card details will always have to be re-entered, for new orders as
no record is kept of these for safety and security reasons. If you
have not previously registered, you will be asked to fill in your
name, address and delivery details. All fields marked with an asterisk
must be completed to proceed to the next stage.
Edit account details
If you have to edit any of the details in your own line profile,
go to our customer services section and click on "Edit
Online Profile" . Enter your username and password to login,
or if you have forgotten your password enter your username(email
address)and we will email it to you.make the necessary alterations
to your address details and click the update button.Your account
details will be changed the next time you logon.
Make a payment
Payment is accepted from all major credit card or debit cards.
This includes Visa, MasterCard, Switch, Solo, Delta, Visa Debit
and Connect. When you have placed all the items you wish to purchase
in your shopping cart, click on the "proceed to checkout"
button. You will be asked to register, or if you are an existing
customer you can log in. You will then be shown a summary of your
details, items in your shopping cart and the total. If these details
are correct, proceed to next stage. If they are not you may change
them.
If all your details are correct the final stage invloves providing
your credit card details. Please supply all details asked for and
follow the on screen instructions. NOTE Only press the "Authorize"
button once. If your payment is authorised by the bank you will
receive confirmation within 2 minutes. If for any reason your payment
is not authorised please contact your bank or phone us and we will
be happy to process your order manually.
Payment will not be debited until goods are despatched.
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