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Delivery & Returns

Delivery Times

  • www.dlkphoto.co.uk use only national carriers for delivery.
  • Ireland, North and South, is next working day delivery service.
  • Mainland UK is a 3 working days, delivery service.
  • Rest of Europe delivery time will be quoted at time of ordering goods.

Stock Levels and despatch times.

  • All products have a stock colour code to indicate the stock levels and expected despatch times.
  • In stock - This product is in stock and will be despatched for next day delivery.
  • Low stock - Our stock of this item is low, and may run out soon. If there is not enough stock to fulfill your order, we will inform you of the likely delivery time by email. Normally items out of stock take 3-5 days to replenish. You will always have the right to cancel your order if you are not satisfied with the delivery timescale. Payment will not be taken for any goods until they are in stock and ready for dispatch. For further information when you are ordering, contact us on 028 9077 4455 (UK/NI) | 048 9077 4455 (ROI).
  • Special Order - These are products that we sell regularly, but we do not hold in stock. They will be ordered once you have placed your order with us. We will confirm the expected delivery time after we confirm the order with our supplier. You will always have the right to cancel your order if you are not satisfied with the delivery timescale. With these products we require a 20% deposit to secure the order. Full payment will not be taken for the balance until the goods are in stock and ready for dispatch. Our returns policy does not apply to special order items. For further information when you are ordering, contact us on 028 9077 4455 (UK/NI) | 048 9077 4455 (ROI).
  • Pre- Order - This is a new product just announced on the market by our suppliers. It may not be immediately available in stock. It is likely to in short supply, and will be on an allocation only, when it arrives into stock. Pre-ordered items will place you on a waiting list, to be allocated in order of date we received orders first. We will confirm the expected delivery time after we receive confirmation from our supplier. You will always have the right to cancel the order if you are not satisfied with the delivery timescale. For further information when you are ordering, contact us on 028 9077 4455 (UK/NI) | 048 9077 4455 (ROI).

Delivery Costs

  • Northern Ireland £4.80
  • Southern Ireland £4.80
  • England £6.60
  • Scotland £6.60
  • Wales £6.60
  • Rest of Europe £39.00 (to be confirmed after order)

There is also an option to collect goods from our showroom. When this option is chosen no delivery is charged.

Free Delivery Codes

  • Free delivery available to UK Mainland, Scotland, Wales, NI & ROI customers only. Free delivery offer is not valid in conjunction with any other offer. Offer can only be redeemed with a valid offer code. Free Delivery applies to one address per order for standard delivery. Code is valid for one order per customer. No cash or other alternatives. We reserve the right to amend or withdraw the offer at any time. Offer applies to standard courier delivery only – excludes pallets.

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