Delivery & Returns

Next Day UK and Ireland Delivery Available

Delivery Times

• www.dlkphoto.co.uk use only national carriers for delivery.
• Delivery timescale will be shown at the time of purchase.
• Ireland, North and South, is next working day delivery service.
• Orders must be placed before 12noon to guarantee same day despatch.
• Standard Mainland UK is a 2 working days, delivery service. Next day option available at checkout.
• Rest of Europe delivery time will be quoted at time of ordering goods.

Stock Levels and despatch times.

• In stock - This product is in stock and will be despatched as per the delivery timescale specified.
• Low stock - Our stock of this item is low, and may run out soon. If there is not enough stock to fulfill your order, we will inform you of the likely delivery time by email. Normally items out of stock take 3-5 days to replenish. You will always have the right to cancel your order if you are not satisfied with the delivery timescale. Payment will not be taken for any goods until they are in stock and ready for dispatch. For further information when you are ordering, contact us on 028 9077 4455 (UK/NI) | 048 9077 4455 (ROI).
• Special Order - These are products that we sell regularly, but we do not hold in stock. They will be ordered once you have placed your order with us. We will confirm the expected delivery time after we confirm the order with our supplier. You will always have the right to cancel your order if you are not satisfied with the delivery timescale. With these products we require a 20% deposit to secure the order. Full payment will not be taken for the balance until the goods are in stock and ready for dispatch. Special order items are non-returnable – non-refundable. Our returns policy does not apply to special order items. For further information when you are ordering, contact us on 028 9077 4455 (UK/NI) | 048 9077 4455 (ROI).
• Pre- Order - This is a new product just announced on the market by our suppliers. It may not be immediately available in stock. It is likely to in short supply, and will be on an allocation only, when it arrives into stock. Pre-ordered items will place you on a waiting list, to be allocated in order of date we received orders first. We will confirm the expected delivery time after we receive confirmation from our supplier. You will always have the right to cancel the order if you are not satisfied with the delivery timescale. For further information when you are ordering, contact us on 028 9077 4455 (UK/NI) | 048 9077 4455 (ROI).
• Returns - please note there is a 20% re-stocking fee on returned items. Items must be returned unopened and undamaged in their original packaging, in order to receive a refund. We are unable to refund delivery costs.
• All items carry Return to Base Warranty. This means "You the Customer" are responsible for sending the item back to us where product should be insured and should have courier tracking number.

Delivery Costs (per parcel)

• Northern Ireland £5.50+vat
• Southern Ireland £7.25+vat
• England £8.25+vat
• Scotland £8.25+vat
• Wales £8.25+vat
• Rest of Europe (to be confirmed after order)

There is also an option to collect goods from our showroom. Please call the office on 02890774455 to arrange this.